News & materials
Choose an issue or search the collection.
Historical reporting
Earlier investigations that help frame today’s questions.
Consumer advocacy resources
Proposed measures and materials on the changing scope of coverage.
2027 legislative proposals
Proposed Consumer Advocacy Measures
An eight-page guide with proposed Florida consumer protections on representation, payment direction, adjuster training and meaningful coverage. These are proposals, not enacted law.
Read the proposal guide (PDF)Policyholder experiences
Voices of Policyholders
Hear from policyholders and share your own insurance claim experience.
Visit Voices of PolicyholdersConsumer education
BeClaimSmart
Visit BeClaimSmart.comFAPIA advocacy material
The coverage squeeze
An illustration of the concerns FAPIA has raised about narrowing property coverage and representation.
This graphic presents an advocacy timeline. Its dates and policy assertions should be independently checked before use as legislative findings.